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Eligibility for Returns

1. Fit Issues: Returns are accepted if the item doesn’t fit, provided it meets the conditions below.

2. Return Window: Items must be returned within 7 days of delivery.

3. Condition: The item must be returned in its original condition:

• Unworn (other than trying on for fit).

• Unwashed and free of any stains, odors, or alterations.

• With all original tags and packaging intact.

Non-Returnable Items:

• Items damaged due to misuse or wear beyond trying on.

• Items returned after the 7-day window.

• Sale or final clearance items (if applicable).

How to Request a Return:

1. Email us at mighty@shopmightythrift.com within the return window with your order number and reason for return.

2. Include clear photos of the item to confirm its condition if requested.

3. We will provide a prepaid shipping label (return shipping cost will be deducted from your refund).

Refunds:

• Refunds will be processed to your original payment method within 5–7 business days of receiving and inspecting the item.

• A $10 restocking fee will be deducted from all refunds to cover handling.

Preventing Return Misuse:

• Returns will not be accepted from accounts flagged for habitual returns or signs of misuse.

• Customers returning items with signs of wear may be issued partial refunds or denied future returns.

Sizing Assistance:

To minimize the need for returns, please refer to the detailed sizing guide provided on each product page. If you have any questions, email us before purchasing—we’re happy to help!

This policy ensures fairness and protects the integrity of our curated vintage collection. We appreciate your understanding!

Return Policy for Worn or Damaged Items

To maintain fairness and protect the integrity of our collection, we have specific guidelines for handling returns of items that show signs of wear or damage.

Condition Requirements for Returns

To be eligible for a full refund, items must:

• Be unworn, other than trying on for fit.

• Be unwashed and free of stains, odors, tears, or other damage.

• Include all original tags, packaging, and accessories.

If an Item Shows Signs of Wear or Damage

If an item is returned and shows signs of wear, damage, or use beyond trying on, the following policies will apply:

1. Inspection Process:

• All returned items are carefully inspected upon receipt.

• If we detect wear or damage, we will notify you via email with photos and a detailed explanation.

2. Partial Refunds:

• If the item can be restored or resold, we will deduct a restoration fee (up to 50% of the item’s original price) from your refund.

• Refunds for worn items will be processed only after inspection is complete.

3. Non-Refundable Items:

• If the item is damaged or worn to the extent that it cannot be restored or resold, it will not qualify for a refund.

• In this case, we will provide the option to have the item shipped back to you at your expense or donate it.

Flagging Accounts for Return Misuse

To ensure fairness and protect against return abuse, we monitor return activity and may take the following actions if misuse is identified:

1. Warning for Repeated Wear-and-Return Behavior:

• Customers with frequent returns showing signs of wear will receive a written warning explaining the issue and how it violates our return policy.

2. Restricted Returns:

• Accounts flagged for habitual misuse will be restricted, and future returns may be denied.

• We reserve the right to refuse returns entirely for customers with a history of returning worn or damaged items.

3. Permanent Denial of Returns:

• Customers repeatedly violating the policy may be permanently restricted from returning items, with all sales becoming final for their future purchases.

How to Avoid Issues with Returns

We encourage you to:

• Review our detailed sizing and product descriptions carefully before purchasing.

• Reach out to us at [email address] for additional information or sizing advice prior to buying.

• Ensure items are kept in pristine condition while deciding on a return.

This policy ensures that we can continue offering high-quality, one-of-a-kind pieces while maintaining a fair and enjoyable shopping experience for all customers. Thank you for understanding!

contact us:

Mighty@shopmightythrift.com